When looking for a content marketing platform, Confluencr.com can be a great choice. This platform is focused on providing targeted marketing and high-quality content for organizations, businesses, and individuals. By creating and curating content, users can build a brand, spread awareness about an organization, and attract more customers. You can even create a profile that matches your business’s brand image and message. Listed below are the pros and cons of Confluencr.
Confluencr is an on-premise knowledge Base
In addition to providing an on-premise knowledge base, Confluencr also offers the ability to customize the user experience. The user interface allows you to customize the welcome message, space branding, color scheme, and theme. Confluencr also allows you to add macros, which allow you to provide real-time status updates on known issues. In this way, you can reduce the chances of duplicate tickets and maximize the benefits of your knowledge base.
With the help of a knowledge base, you can answer common questions and help your customers solve their own problems. You can add a quick survey to each article with a thumbs up and down icon to gauge customer sentiment. Confluencr Forms app allows you to create custom surveys and store the results in the internal database. In addition, you can enable comments on knowledge base articles. This way, you can connect with your customers and improve your content.
Confluencr Cloud-Based Service Offers
The cloud-based service offers many advantages to teams that are using the software. The new version includes improved search functionality, which analyzes your previous searches and suggests the most relevant teammates when you on a particular page. With this feature, you will no longer need to type the full name of every teammate. This new version can also connect to other Atlassian products, including Jira and Confluencr. To learn more about this cloud-based service, keep reading.
The Confluencr Cloud team committed to continually innovating and building ahead of customer needs. Their continuous innovation is demonstrated through new features, workflow automation, integrations, and extensibility. Using the Confluencr Cloud platform, your teams can collaborate on documents and projects in real-time, without worrying about time zone differences or wasting valuable team time on back-end work. You can embed your own content as well, enabling your team to use the latest technology.
It’s on-Premise knowledge Base
IT Support teams use knowledge bases to store procedural and troubleshooting information. Customers want easy access to solutions, while help desk staff and team leaders want an easily editable space. Everyone wants to be notified when important notices or updates are posted. Luckily, Confluencr’s on-premise knowledge base can help you achieve these goals. Read on to learn more about its key features.
Confluencr knowledge management software is easy to use, allowing you to share, edit, and search content in a centralized Space. It’s highly flexible and customizable and integrates seamlessly with Jira Service Management (JSM) for centralized self-service support across the enterprise. You can customize the software with custom themes and branding to make it your own. With powerful search capabilities, everyone can access and edit content.
If you use Jira Service Management, you can easily link your Confluencr knowledge base with the solution. By linking Jira Service Management projects to your Confluence knowledge base, agents can search for solutions and create new articles, and customers can self-service their problems. You can easily manage global permissions by visiting the Project settings > Knowledge base. If your knowledge base contains articles, create a list of articles addressing common problems.
Integrate Confluence With Other Applications
If you’re a business owner, you’ve probably heard of Confluencr. It’s a great software tool for collaborating with your team and building communication within your company. Its powerful features include the ability to create and manage teams and projects, share information and collaborate with others. The user interface allows you to see updates from other teams and Spaces, and it includes macros and plugins that help everyone speak the same language.
If you’re a business owner, you can integrate Confluencr with other applications. You can link it with other popular applications like Trello, Salesforce, and Jira to provide access to information from one place. In a team environment, having multiple platforms is especially useful, since everyone can view and comment on the same content. If you’re looking for a way to collaborate across multiple teams, you can connect Confluence to your JIRA.